We ship from our warehouse in Istanbul to all destinations in Turkey. Shipping cost and sales tax will be indicated at check out. We have a Free shipping rate policy for orders over TL 250,00
It depends to which region the order will be shipped to. Orders once processed will take 2-4 business days to arrive. Delivery details will be provided in your confirmation email.
We try to fulfill our orders as quickly as possible. Once you confirm your order, no changes can be made. That said, please email us at firstname.lastname@example.org and we will try to see if a good solution can be found.
You can find your order number in both your order confirmation as in shipping notification emails.
If you experience problems finding your order number, please contact us at email@example.com
All our products are made of lead-free crystal glass.
The key feature of lead-free crystal glass is that the minerals it contains strengthen the material, making it possible to produce highly durable but incredibly refined and gossamer-thin glassware. Crystalline glass captures the light, delivering sparkling clarity. It also adds resonance to the glass. This brings out the full colours and textures of the best wines, champagnes and liquors.
All our products are made in Turkey.
The mastery and craftsmanship of handmade glass is a signature of NUDE. NUDE prides itself in its artisanal approach to glassware, specialising in handmade, pure crystalline glass, be the pieces blown, pressed, or press-blown. With 350 Master blowers, NUDE continues to handmake much of the world’s most acclaimed glassware.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Our standard return policy is 14 days. Please review our return policy for details.
We aim for the highest quality for our products. Keep in mind that handmade products might not be identical and could include some small differences. In case of a clear defect, please reach out on firstname.lastname@example.org and include pictures of the defect.
It might happen that a product gets damaged during transport. In this case also please reach out to email@example.com, keeping your order number at hand, and we will help you out.
Returns are processed within X business days after receiving your return package. It may take up to X additional business days for refunds to post on your account. When you refund is processed, we will confirm this to you by email.